SPA ELA BONITA POLICIES

Subscription & Coupons

We send our subscribers coupons with up to 30% off package deals or single services every month. Other benefits to subscribing include:

  • Up to 30% off coupons sent monthly by email
  • Diversified package deals: a great option to try out new treatments and diversify your routine
  • Use coupons more than once: coupons sent via email can be purchased more than once by the same customer. Contingent only on coupon’s expiration date.

Terms Apply:

  • Appointment required and subject to availability
  • Cancellation/re-scheduling policy of 24hrs applies
  • Tax and gratuity excluded
  • Treatments are not refundable
  • Up to one service within each package can be transferred as a gift. The remaining services must be redeemed by same customer.

Elabonita reserves the rights to change the above terms at any time.

Arrival Time

Please arrive 10 – 15 minutes prior to your scheduled appointment. Late arrivals will result in a shortened appointment so the next guest will not be delayed, and you will be responsible for payment the full value of the service.

Reservation

Due to our busy schedule, an appointment is required. Customers must pay a 50% non-refundable deposit at the time of booking. The remaining portion will be paid on the day of your appointment, in person. Exceptions apply: Packages and promotions must be paid in full at the time of booking.

Cancellation

There will be a charge of 50% of the scheduled service for any cancellations. If you however would like to reschedule the appointment, please, be advised we require a 24hrs notice, at least, or a $20 fee will be applied to your account. NOTE: 48 hours for Friday, Saturday & Holidays.

While we realize that emergencies may occur, this enables your service provider to receive their commission for the loss of time. Thank you for your understanding.

Gratuity

Gratuities are not included in our prices. We appreciate a standard gratuity of 18% – 25% of the original spa treatment price.

Payment

All major credit cards and cash are accepted. If purchasing a voucher from third party sellers, please, keep in mind vouchers are for new clients only.

Facial Services

We appreciate your commitment to us. Although you may have requested a particular facial treatment, we may recommend a different professional treatment according to your skin type and condition.

Pricing

Prices are subject to change without prior notice.  Our treatments  are not refundable.

Schedule your treatment right now!!! or Call us if you have any questions 212-245-7566